Terms of service
📝 Terms & Conditions
Welcome to [Ponza coffee]!
These terms and conditions outline the rules and regulations for the use of our website [https://ponzacoffee.com/].
By accessing this website, you agree to be bound by these terms. If you do not agree with any of the terms stated here, please do not use our website.
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1. Cookies
We use cookies to improve your browsing experience and analyze site traffic. By using this website, you consent to our use of cookies in accordance with our Privacy Policy.
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2. Intellectual Property Rights
Unless otherwise stated, we or our licensors own the intellectual property rights for all content on this website. You may access it for your own personal use, subject to the following restrictions. You must not:
• Republish material from our website
• Sell, rent, or sub-license material
• Reproduce, duplicate, or copy content for commercial use
• Redistribute content without permission
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3. Orders & Payment
• Our products include freshly roasted coffee beans packaged per order.
• Prices are listed in include taxes.
• Orders are confirmed only after successful payment or by choosing a valid payment method (e.g., Cash on Delivery).
• We reserve the right to cancel any order in case of pricing errors or stock issues.
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4. Shipping & Delivery
• Orders are shipped within 2-5 business days.
• Delivery times vary depending on the shipping company and your location.
• We are not liable for shipping delays caused by third-party services.
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5. Returns & Refunds
Due to the nature of our product (fresh coffee), returns or exchanges are not accepted once the package is opened or used.
If you receive the wrong product (type, grind size, quantity), please contact us within 24 hours of receiving your order, and we will resolve the issue.
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6. Reviews & Comments
We welcome customer reviews, but we reserve the right to remove any comments that contain offensive, harmful, or inappropriate content.
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7. External Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.
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8. Limitation of Liability
We provide all content and products “as is” without warranties of any kind. We are not liable for any direct, indirect, or consequential loss or damage resulting from the use of our website or products.
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9. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes are made indicates your acceptance of those changes.
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10. Contact Us
📧 Email: [ info@ponzacoffee.com]
📞 Phone / WhatsApp: [01055200788]
